“This place gets a 5 star times 10. Joey was very helpful, accommodated me at the very last minute. This will for sure continue to receive business from me. Well deserved! Thank you so much Joey very professional continue being kind.”
S
Sara Srogi
CUSTOMER SINCE AUGUST 2024
“I own a salon and use Lux Laundry delivery service for my salon towels. I schedule pick up/delivery through the app. Towels are delivered back clean and folded. Lux goes above and beyond sorting them by color! They smell fantastic. Easy communication, text notifications before pickup/drop off. Cost is extremely reasonable.”
K
Kevin Kirkwood
CUSTOMER SINCE AUGUST 2024
“Prompt, professional pickups/drop offs. Clothes arrive perfectly clean and perfectly folded. Their service saves me a lot of time. I highly recommend them!”
Laundry is our love language
Expert Cleaning
Professional washing and drying with care for every fabric type
Perfect Folding
Meticulously folded and organized for your convenience
Fast Delivery
Convenient pickup and delivery right to your door
STARTING AT
$1.88/pound
HOW MUCH DOES LAUNDRY WEIGH?
1 hamper ≈ 10 pounds
Particular about your laundry? Us too.
enjoy free pickup & delivery
Schedule Online
Choose pickup and drop-off times that works best for you in our mobile or web app.
We Pickup
A delivery agent will pick up your laundry during your scheduled pickup time.
Expert Cleaning
Sit back and relax. Never worry about laundry or dry cleaning again.
We Deliver
Your clothes come back clean and wrinkle-free on your scheduled drop-off date.
Personal laundry service in Lehigh and Northampton County
FAQs
Want to know more?
Yes! We launder towels for both residential and commercial pickups.
Any machine washable shoes may be sent in.
Yes, any machine washable coats may be sent in with your regular laundry.
Certainly, we do offer stain removal services. Please segregate all stained clothing and place them in the designated "Special Attention" bag. Kindly inform us of the stained items by leaving a note in the bag or updating your laundry profile, and we will endeavor to remove the stains to the best of our ability. However, please note that although we have a good track record of stain removal, we cannot guarantee that all stains will be completely eliminated. For optimal results, we recommend pre-treating the stains before placing the garment in the bag.
Lux Laundry reserves the right to refuse service of items soiled with bodily fluids, chemicals, or garbage. If we are unable to launder, items will be returned unwashed. In the event that we can launder, laundry is subject to a sanitation fee.
Yes, we do!
We strive to provide high-quality care and we work hard to keep up with those standards. If we lose or damage an article, please notify customer service within 24 hours of the laundry being returned to you.
Unfortunately, we cannot be responsible for laundry that is lost or damaged by the weather after it is dropped off at your home.
No. We wash and dry our customers' laundry individually in separate machines!
Yes!
Kindly note that if you have a hypersensitivity to scents from laundry products, we may not be able to guarantee that your order will be returned in accordance with your needs. However, we will make every effort to adhere to your specified preferences for your laundry. If you have any concerns or queries regarding this matter, please do not hesitate to contact us before scheduling a pickup.
Detergents: Tide, Gain, Cheer, All Free & Clear, Seventh Generation
Softeners: Downy, White Vinegar
Dryer Sheets: Bounce
Bleaches: Clorox, Oxi-Clean
Absolutely! When customizing your preferences, you can select this option for both shirts and pants. Additionally, you have the flexibility to modify or update these preferences at any time via your account.
However, please be aware that we are currently facing supply shortages of metal hangers due to national constraints. As a result, some facilities may levy a fee of up to $1 per hanger used.
We encourage you to send in your own hangers, which should be labeled with your name for ease of identification, or return any wire hangers to be recycled.
Yes! You can select low, medium or high when you set up your preferences. These can also be changed and updated anytime in your account.
We employ W2 professional staff who complete your laundry in our professional facilities. Laundry is not done by gig workers in their private residences.
For your convenience, some of our facilities offer services on weekends.
New Year's Day – January 1
Memorial Day – Last Monday in May
Independence Day – July 4
Labor Day – First Monday in September
Thanksgiving Day – Fourth Thursday in November
Christmas Day – December 25
If you have received items that are not yours, please text, or call the Lux Laundry Customer Service team at 484-246-9163. We thank you in advance!
It is advised that you choose a pickup and drop-off location that is sheltered from weather conditions, if feasible. Majority of our customers prefer having their laundry left at a front or back porch, garage or handed over to their building manager. It is important that you specify the exact pickup and drop-off location in your account's instructions.
Simply click on schedule tab and fill out the form
For your first pick up, any type of plastic or fabric bag will do! Please do not use hampers or boxes.
No! You can send all your laundry in at one time. Please note orders over 75 pounds make take an additional day to process.
Lux Laundry has incorporated email pickup tool in its software to help you remember your laundry pickup day. However, if you do forget to leave your laundry out, we will charge a missed pickup fee ($35) to cover the cost of a driver going to your home or business.
To Avoid Missed Pickup Fees: Please cancel the pickup on your account by 4 am ET the day of your scheduled pickup. Any cancellations after 4am ET are subject to Missed Pickup fees.
